Shipping / Return Policy.

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**Shipping:**

 

- **Processing Time:** Orders are typically processed within 1-2 business days. But frames with extra options may take 2 - 3 business days.

  

- **Shipping Time:** Normal shipping time is 3 - 5 business days within the United States. We are unable to ship International at this time.

 

- **Shipping Rates:** Shipping rates are calculated at checkout based on the destination and weight of the package.

 

- **Tracking Information:** Tracking information will be provided once your order has been shipped, allowing you to monitor the status of your delivery.

 

**Returns:**

 

- **Returns Eligibility:** We accept returns on items within 30 days of delivery.

 

- **Return Process:** To initiate a return, please contact our customer service team with your order details. For damaged items, please provide clear photos of both the damaged item(s) and the original packaging.

 

- **Return Condition:** Returned items must be in their original condition and packaging to be eligible for a refund or exchange.

 

- **Refund Process:** Refunds will be issued within 5-7 business days after the returned items have been received.

 

- **Damaged Items:** For items damaged during shipping, it is imperative to retain the original packaging and provide clear photos of the damage. This will enable us to file a claim with the delivery services and expedite the resolution process.

 

**Contact Us:**

 

If you have any questions or concerns regarding our Shipping & Returns Policy, please don't hesitate to contact our customer service team at orders@nullphoto.com